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Highlights
Santiago, September 1rst 2009. With the objective of opening itself up to new markets worldwide, SOLEX decided this year to incorporate a new area of operations for the world of Maximo.
This new area is called Maximo Technical Services and focuses on providing services to the North American market, primarily the United States.
To achieve this it was necessary to train bilingual experts in all the different facets of the company empowering them with the mission of efficiently responding to clients’ requirements with the utmost quality standards.
To know how this new area has functioned so far we talked with Eduardo Parra, Solex’ Executive Vice President Sales.   
North Carolina, USA, July 2009. With the objective of sharing success experiences and to know firsthand the projects which IBM plans to develop for Maximo, SOLEX participated in the III reunion of the Business Partner Advisory Council, a meeting of IBM exclusive business associates specializing in Maximo on a worldwide level.   
Santiago, July 2009. Last February IBM announced an important change in their software solution sales distribution model. Conscious that clients are demanding to work with experts who understand their business and can help them reach their goals, IBM’s commitment is to support them with an ecosystem of trained partners.   

Santa Cruz, Chile, April 24rth 2009. “Maximo is today the only solution which serves companies’ assets both technological and operational”

Maximo is one of the platform leaders in the world’s market. This was 100% corroborated by the large number of participants at the Thirteenth IBM Maximo User Meeting 2009.
It is that the advances that the tool has undergone during these past years have been no doubt fundamental for the development and cost optimization for their clients.

   

Santiago, April 13th 2009. This center guarantees its clients a 85% resolution on their  first call regarding  technological incidents.

Photo: Luis Siles (IBM General Manager) and Pablo Rebolledo (Global Technology Services Manager) respectively.

Source: El Mercurio, Business Life, Information Technologies

   
Case Profiles
Paranal, June 22, 2009. With the intent of implementing a strategy which would permit an adequate administration of the physical assets of the most powerful optic observation, ESO (European Southern Observatory) considered from the initial steps of the project the implementation of a CMMS. After having evaluated various alternatives, ESO selected in the year 2000 the IBM Maximo Asset Management as the tool for the administration of physical assets given that it faithfully adapted to its necessities. Up until now, the results have been most favorable for this international organization.   
Arequipa, Peru, June 18th, 2009. Maintaining its status as a leader in the iron and steel sector is one of the most important objectives which the Peruvian company Aceros Arequipa has set out for itself.
Naturally in order to achieve this goal it has been necessary to continuously keep up to date in the area of new technologies. And for this reason the implementation of IBM Maximo has been a valuable support.
As pointed out by the General Manager for Maintenance Planning Iván López “The principal advantage of this solution is its adaptability to the maintenance tasks, that is, it is made for maintenance people in mind”.   
Santiago, June 2009. Motivated by optimizing its maintenance processes as well as improving decision making and information consolidation of all its plants was Cristalerías Chile’s – primary manufacturer of glass bottling in Chile - main reason for having taken the fundamental decision to integrate the IBM Maximo Asset Management software within its TPM (Total Productive Maintenance) strategy. Regarding the advantages and results of this solution we speak with Nelson Cuello who is Cristalaría Chile’s Maintenance Manager.   
Santiago, May 2009. As a means of optimizing and making even more efficient their maintenance processes Las Condes Clinic became the first Chilean clinic to  incorporate the prestigious IBM Maximo Asset Management software and is also the first clinic worldwide to put in place a mobile application with this platform. Eight months after their implementation the changes have been obvious. As per Mauricio González who is the head of the supply/provision department, Medical and engineering teams of the CLC, “we have been able to follow up of work and know exactly what is happening in the clinic”.   
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